Whenever I contacted anyone from Handling Specialty I was answered within one business day, if nothing else to let me know they were working on it and to give me an estimated deadline. The MGV we purchased runs extremelly well and is very appealing which was one of the necessary requirements as it is located in an area with high visibility. The MGV is a very simple application that was intuitively integrated and required no formal installation or training.Kurt Erlanger - AMSTED RAIL COMPANY Inc.
Equipment-Installations, Installation Services
Handling Specialty recommends the purchase of on site assistance (supervisory role) to support the installation and commissioning tasks. Experience has taught us that interfacing challenges and start up anomalies are best handled by having one of Handling Specialty’s technical staff on site. Unless presented as a line item in “1.1 Handling Specialty Supplied Equipment and Services” it is recommended that you obtain a separate quotation for On Site Service. The quote will be based on your on-site conditions, operating procedures, customer supplied equipment, utilities, peripheral equipment and customer supplied technicians. Handling Specialty typically quotes a base bid for xxx days on site with a separate line item for additional days, overtime or return visits that may be requested or required.
All field services offered by Handling Specialty, not included in this base proposal, will be provided at the published rates in effect when the service is performed.
Toll Free: 800.559.8366
Email: Marek Cybula